Types of Business Phone Systems
To be successful with business, you need an elaborate communication system. Without proper communication, your business can miss many sales opportunities. This is one of the reasons why you should invest in a reliable business phone system.
There are a number of business phone systems you can go for. The needs of your business should guide you when buying a business phone system. For instance, confirm the specific features you would prefer the business phones system to have. Your budget is another thing to consider before buying a phone system. Given the wide variety of phone systems in the market, you should research well before buying.
The major types of business phone systems fall under virtual phones, traditional phones and VoIP phones.
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Overview of VoIP Phones
Over the last few years, many businesses have been switching from the traditional phones to VoIP phone systems. There are various reasons that explain the popularity of VoIP phones. For example, VoIP systems are cheaper to install and maintain. Moreover, they offer a superior sound quality and come with advanced features. While there are many advantages of using VoIP phones, there are some downsides you should know about. For instance, VoIP technology relies on the internet. Thus, to use VoIP systems, you need quality internet bandwidth.
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There are two main types of VoIP systems: hosted and on-premise systems. With an on-premise system, you have to buy the necessary hardware and software required for the phone system and get them installed at your location. The cost of the communication infrastructure can be quite expensive. Moreover, you will have to take care of any maintenance or upgrade issues of the infrastructure. The best thing with on-premise VoIP system is that you will have total control of the system after installation. Your communication costs will be significantly lowered. Majority of big companies opt to install on-premise systems.
If you are running a small business, you may want to go for a hosted solution. With this option, you don’t have to purchase or set up any infrastructure and hence, your upfront costs will be lower. The setup and maintenance of the infrastructure will be done by the service provider. You will however need to pay the provider a monthly fee for the service. Most providers offer communication packages that have different features. You can upgrade or downgrade the packages based on the needs of your business.
Virtual Phone Systems
Virtual business phone systems are also common. This system does not require you to set up any communication mechanism. What you will instead need to do is buy a business number. The calls that come through the business phone numbers will be routed to your mobile phone.